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The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.
184 pages
Media | Książki Hardcover Book (Książka z twardym grzbietem i okładką) |
Wydane | 11 listopada 2022 |
ISBN13 | 9781032313443 |
Wydawcy | Taylor & Francis Ltd |
Strony | 136 |
Wymiary | 236 × 158 × 14 mm · 320 g |
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