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Implementing ISO / IEC 20000 Certification: The Roadmap
Jan Van Bon
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Implementing ISO / IEC 20000 Certification: The Roadmap
Jan Van Bon
The Certification for organizations within the IT Service Management environment. Reflects the increasing desire to have a certification that moves beyond the individual employee. Aimed at a broad range of practitioners, trainers and students working in IT and other environments.
198 pages, illustrations
| Media | Książki Paperback Book (Książka z miękką okładką i klejonym grzbietem) |
| Wydane | 1 lutego 2008 |
| ISBN13 | 9789087530822 |
| Wydawcy | van Haren Publishing |
| Strony | 214 |
| Wymiary | 241 × 172 × 12 mm · 458 g |
![Cover for Jan Van Bon · ITIL: A Pocket Guide - Best Practice Series (Paperback Book) [English edition] (2011)](https://imusic.b-cdn.net/images/item/original/763/9789087536763.jpg?jan-van-bon-2011-itil-a-pocket-guide-best-practice-series-paperback-book&class=scaled&v=1398094062)
![Cover for Jan Van Bon · Gestion de Servicios ti Basado en ITIL - Guia de Bolsillo - ITSM Library (Paperback Book) [Spanish edition] (2008)](https://imusic.b-cdn.net/images/item/original/065/9789087531065.jpg?jan-van-bon-2008-gestion-de-servicios-ti-basado-en-itil-guia-de-bolsillo-itsm-library-paperback-book&class=scaled&v=1457549166)
![Cover for Jan Van Bon · ITIL - Das Taschenbuch - ITSM Library (Paperback Book) [German edition] (2007)](https://imusic.b-cdn.net/images/item/original/041/9789087531041.jpg?jan-van-bon-2007-itil-das-taschenbuch-itsm-library-paperback-book&class=scaled&v=1398094070)