The world´s greatest service 2. wydanie

The World´s Greatest Service:
Lead yourself and your team to Success!
´Thrill factor included´

If you are looking for:
- Stronger employee commitment
- Higher guest satisfaction ratings
- More revenue per guest/per visit/per purchase
- And greater loyalty amongst staff and customers…

Then THIS is the book for you!
The World´s Greatest Service is mandatory reading in many companies; and it has inspired thousands in a variety of businesses. Why? Its advice is not only based on a easy to grasp ideology: It’s also easy to apply, so you’re sure to THRILL yourself, your colleagues, AND your guests and customers along the way.