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Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2016 International Conference on The Human Side of Service Engineering, July 27-31, 2016, Walt Disney World (R), Florida, USA - Advances in Intelligent Systems and Computing 1st ed. 2017 edition
Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2016 International Conference on The Human Side of Service Engineering, July 27-31, 2016, Walt Disney World (R), Florida, USA - Advances in Intelligent Systems and Computing 1st ed. 2017 edition
It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.
376 pages, 38 black & white illustrations, 76 colour illustrations, biography
Media | Książki Paperback Book (Książka z miękką okładką i klejonym grzbietem) |
Wydane | 17 lipca 2016 |
ISBN13 | 9783319419466 |
Wydawcy | Springer International Publishing AG |
Strony | 364 |
Wymiary | 155 × 235 × 20 mm · 526 g |
Język | German |
Redaktor | Ahram, Tareq Z. |
Redaktor | Karwowski, Waldemar |