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Service-dominant Business Engineering with Base/x: Business Modeling Handbook
Paul Grefen
Service-dominant Business Engineering with Base/x: Business Modeling Handbook
Paul Grefen
Publisher Marketing: Many business domains are currently transitioning towards a service-dominant business setting. After the transition, business will be centered on the provisioning of solution-oriented, composed services to customers. The emphasis shifts from the value of the individual product or service to the value of the use of products and services in an integrated, customer-focused context - the so-called value-in-use. This requires the integration of the capabilities of multiple service providers and introduces the necessity of explicitly managed, agile business networks. Making the transition to service-dominant business and managing its consequences is a formidable task for any non-trivial business organization. A visionary, well-structured approach is required that has the very basics of service-dominant business at its core. BASE/X is such an approach. This handbook explains how to practically perform service-dominant business modeling following the BASE/X business engineering approach. The contents of this handbook are based on several years of experience with applying BASE/X in several industry settings. This handbook is a must-read for any business designer or engineer moving into a world dominated by customer-centered services.
Media | Książki Paperback Book (Książka z miękką okładką i klejonym grzbietem) |
Wydane | 8 września 2015 |
ISBN13 | 9781516942176 |
Wydawcy | Createspace |
Strony | 112 |
Wymiary | 216 × 216 × 7 mm · 290 g |
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