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People Love You: The Real Secret to Delivering Legendary Customer Experiences - Jeb Blount 1. wydanie
Jeb Blount
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People Love You: The Real Secret to Delivering Legendary Customer Experiences - Jeb Blount 1. wydanie
Jeb Blount
What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember.
181 pages
| Media | Książki Hardcover Book (Książka z twardym grzbietem i okładką) |
| Wydane | 25 stycznia 2013 |
| ISBN13 | 9781118433249 |
| Wydawcy | John Wiley & Sons Inc |
| Strony | 192 |
| Wymiary | 143 × 223 × 18 mm · 376 g |
| Język | English |
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