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Quality Improvement in European Public Services: Concepts, Cases and Commentary
Pollitt, Christopher, C
Quality Improvement in European Public Services: Concepts, Cases and Commentary
Pollitt, Christopher, C
Provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. This title shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
204 pages, 1, black & white illustrations
Media | Książki Paperback Book (Książka z miękką okładką i klejonym grzbietem) |
Wydane | 5 czerwca 1995 |
ISBN13 | 9780803974654 |
Wydawcy | Sage Publications Ltd |
Strony | 208 |
Wymiary | 214 × 138 × 13 mm · 262 g |
Redaktor | Bouckaert, Geert |
Redaktor | Pollitt, Christopher |
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